1. Menbangun good governance melalui perencanaan strategik yang komprehensif. 2. Analisis konsekuensi perilaku konsumen terhadap kualitas layanan. 3. Peranan inovasi dalam rantai hubungan orientasi pasar-inovasi-kinerja pada perguruan tinggi swasta di surabaya. 4. Strategi perubahan budaya organisasi. 5. Pengaruh keputusan leverage terhadap laba dan resiko. 6. Teori keunggulan sumberdaya :…
1. Service quality and the mediating effect of corporate image on the relationship between customer satisfaction and customer loyality in the malaysian hotel industry. 2. Antecedents to online negative word-of-mounth communication intention. 3. Do private firms outperform soe firms after going public in china given their different governance characteristics?. 4. Examining the effects of pres…