Gaya APA

Yona, Y, A. (2017). Pengaruh Tangible Reliability Responsiveress Assurance Emphaty Terhadap Customer Satisfaction Premier Basko Hotel Padang . Padang: Universitas Dharma Andalas.

Gaya MLA

Yona, Yulia, Afri. "Pengaruh Tangible Reliability Responsiveress Assurance Emphaty Terhadap Customer Satisfaction Premier Basko Hotel Padang". Padang: Universitas Dharma Andalas, 2017. Text.